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Privacy Policy

Last updated: June 10, 2026

1. Introduction & Data Controller

Avatar Promotions Limited ("we", "our", or "us") is committed to protecting your privacy. For the purpose of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, the Data Controller is:

  • Company Name: Avatar Promotions Limited
  • Registered Company Number: 16432590
  • Registered Office Address: 22a Ashley Road, Southport, Merseyside, PR9 0RB
  • Contact Email: [email protected]

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI video avatar creation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Collection of Your Information

We may collect information about you in a variety of ways including:

  • Personal Data: Voluntarily provided information which may include your name, email address, billing information, and other personal details when you register for our services.
  • Media Content: Any videos, images, audio files, or scripts that you upload to our platform for the purpose of creating AI video avatars.
  • Usage Data: Information our servers automatically collect such as IP addresses, browser type, device information, pages visited, and access times.
  • Cookies and Web Beacons: We may use cookies and similar tracking technologies to track activity on our website and hold certain information to improve and analyze our Service.

3. Use of Your Information & Lawful Bases

We only process your personal data when we have a valid legal ground to do so under the UK GDPR. We use the information we collect about you to:

  • Performance of a Contract: Create and manage your account, process your transactions, and provide, maintain, and deliver our core AI video avatar generation services.
  • Legitimate Interests: Improve our website and services, monitor and analyze usage patterns and trends, respond to your inquiries, provide customer support, and protect our services against unauthorized access and fraudulent activity.
  • Consent: Send you promotional marketing communications or serve non-essential tracking cookies where you have explicitly opted in.
  • Legal Obligation: Send you important administrative safety alerts, update you on policy shifts, or satisfy statutory tax, accounting, and corporate regulatory laws.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, protect our rights, or investigate potential violations.
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services or promotions.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

5. International Data Transfers & Retention

International Transfers

Because our services leverage advanced cloud-based AI processing infrastructure, your uploaded media files (images, audio, scripts) and personal profile details may be transferred to, and processed in, data servers located outside the United Kingdom. Whenever we transfer your data outside the UK, we ensure a similar degree of protection is maintained by utilizing UK-approved Standard Contractual Clauses (SCCs) or the International Data Transfer Addendum (IDTA) with our technology infrastructure partners.

Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Account profiles and billing histories are maintained for the duration of your active subscription plus a statutory 6-year period following contract termination for tax records and legal defense. Uploaded raw assets and generated avatars are securely retained on live environments during your active use and systematically purged or archived according to platform cycling policies following account closure.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights Regarding Your Data

Under the UK GDPR, you have comprehensive legal rights regarding your personal information. This includes:

  • The right to access: Request copies of the personal information we hold about you.
  • The right to rectification: Request correction of inaccurate personal data or completion of incomplete information.
  • The right to erasure: Request deletion of your personal data ("right to be forgotten") under certain conditions.
  • The right to restrict or object to processing: Limit or object to how we process your personal data under specific frameworks.
  • The right to data portability: Request that we transfer data we have collected to another organization, or directly to you.
  • The right to withdraw consent: Withdraw processing consent at any time where processing was originally based on your consent.

If you wish to exercise any of these rights, please contact us at our email address below. If you remain unsatisfied with our handling of your data, you also hold a statutory right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO) at www.ico.org.uk.

8. Children's Privacy

Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Company Name: Avatar Promotions Limited
Address: 22a Ashley Road, Southport, Merseyside, PR9 0RB
Email: [email protected]